Hobart Performance is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Collection of Personal Information
We generally collect personal information directly from you when you make an appointment, complete intake forms, communicate with us, or receive treatment. In some circumstances, we may receive information from a referring healthcare practitioner or another third party. Where appropriate, we will inform you of the source of this information.
The personal information we collect may include:
- Name, address, telephone number and email address;
- Emergency contact details;
- Health information, including medical history, current and past conditions, injuries, medications and treatment information; and
- Any other information relevant to the provision of massage therapy and rehabilitation services.
Purpose of Collection
We collect, use and store personal information for purposes including:
- Scheduling and managing appointments;
- Providing massage therapy and rehabilitation services;
- Maintaining treatment records, including assessments, clinical notes and treatment plans;
- Communicating with you regarding appointments, treatment recommendations and follow-up care;
- Processing payments and issuing receipts; and
- Meeting legal, regulatory and professional obligations.
Disclosure of Personal Information
We will only disclose your personal information where reasonably necessary for the purposes described above, with your consent, or where required or authorised by law. This may include disclosure to your nominated healthcare providers, insurers, or regulatory authorities where appropriate.
We do not sell or share personal information for marketing purposes.
Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. Personal information is stored securely in our clinic software Acuity Scheduling, with appropriate safeguards in place.
Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe the information is inaccurate, incomplete or out of date.
Direct Marketing
We will never use your personal information for direct marketing.
Privacy Enquiries and Complaints
If you have any questions about this Privacy Policy, would like to access or correct your personal information, or wish to make a privacy complaint, please contact us using the details below:
Chris Price
Hobart Performance
0438012023
[email protected]